About us
cbdin.bg is an online CBD shop in Bulgaria. We sell only products with a laboratory report for their batch, and we show it on the product page. We deliver across the country, and a person answers your questions.
Updated
Who we are
cbdin.bg is a Bulgarian online shop for cannabidiol (CBD) products made from industrial hemp: oils, capsules, paste, flowers, vape, sweets and tea, cosmetics, creams and gels, products for dogs. We do not manufacture. We select producers from the European Union, read their batch reports and sell the products in Bulgaria.
The shop is operated by [COMPANY] Ltd, company number [XXXXXXXXX], [ADDRESS]. The full trader details are further down this page, in the Terms and Conditions and at the foot of every page of the site.
Who is behind the shop
The products are selected by [NAME], who reads the report of every batch before it enters the catalogue. Your questions are answered by Игорь — on working days, by phone, by email and in the messengers at the foot of every page.
How we check every product
Every product on cbdin.bg has a report from an independent laboratory for its specific batch. It shows the measured CBD and THC content and the results of the checks for heavy metals, pesticides and residual solvents. The report sits on the product page, and the batch number on the label matches the number in the document.
A product enters the catalogue only if it meets four conditions at once:
- A report for the specific batch, not for the product in general. Batches differ — a report from a year ago says nothing about the bottle in your hand.
- A measured CBD content that agrees with the label. The label promises, the report proves; when the two disagree, the product does not enter the shop.
- THC below the legal limit — measured in the report, not promised on the label. The raw material is industrial hemp from varieties in the common catalogue of the European Union.
- The name of the laboratory and the date of testing are on the document itself. A report without a laboratory and a date is not a report.
What a certificate of analysis is and how to read one — on the Laboratory certificates page.
What we do not promise
Nowhere in this shop is there a promise of what a product will do for you. In the European Union not one health claim is authorised for cannabidiol, and we describe only what can be checked: what is in the pack, how many milligrams, which spectrum, which batch.
The products are not medicines and do not replace a consultation with a doctor or a pharmacist — especially during pregnancy, while breastfeeding or when taking medication. We do not sell to persons under 18.
Every statement about contents on this site can be checked against the batch report. A statement that cannot be checked does not stand here.
Trader details
The same details are in the Terms and Conditions, in the Privacy Policy, on the Contacts page and at the foot of every page.
Supervisory bodies: the Consumer Protection Commission (CPC) for your rights as a consumer, and the Bulgarian Food Safety Agency (BFSA) for foods and food supplements. How to file a complaint and how a dispute is settled out of court — in the Terms and Conditions, section Disputes.
| Detail | Value |
|---|---|
| Legal name | [COMPANY] Ltd |
| Company number (UIC) | [XXXXXXXXX] |
| VAT number | [BGXXXXXXXXX] |
| Registered address | [ADDRESS] |
| [EMAIL] | |
| Phone | [PHONE] |
Frequently asked questions
Who is behind cbdin.bg?
cbdin.bg is operated by a company registered in Bulgaria; the legal name, company number, VAT number, address, phone and email are in the Trader details section of this page and at the foot of every screen. Your questions are answered by Игорь — on working days.
Where are you and where do you deliver?
The shop is online; the registered address is in the Trader details section. We deliver across Bulgaria by courier to an address; the times, the prices and the free-delivery threshold — orders over €50 — are on the Payment and Shipping page. We do not ship outside Bulgaria.
Where do the products come from and how do you check them?
From producers in the European Union; the raw material is industrial hemp from varieties in the EU common catalogue. Every batch has a report from an independent laboratory: the measured CBD and THC content and checks for heavy metals, pesticides and residual solvents. The report is on the product page, and the batch number on the label matches the number in the document.
Are the products medicines?
No. Not one product in the shop is a medicine, and nowhere do we claim what it will do for you — in the European Union not one health claim is authorised for cannabidiol. We describe the contents, which can be checked against the report. During pregnancy, while breastfeeding or when taking medication, ask a doctor or a pharmacist.
How do I reach you, and how do I return a product?
The phone, the email and the messengers are at the foot of every page; a person answers, on working days. The right of withdrawal runs for 14 days from receipt — how to exercise it, with a form and with the exceptions for unsealed packaging, is described on the Returns page.